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Intercom pricing 2026
This page covers Intercom's published prices, free plan limits and the catches, using StackScope's help desk software report, last verified October 2026.
Intercom has no free plan, only a 14-day trial with no card required. Essential is $29 per seat ($39 billed monthly), Advanced is $85 per seat ($99 monthly) and Expert is $132 per seat ($139 monthly). The main catch is that the seat price isn't the real price: the Fin AI agent bills $0.99 per outcome on top of seats, which is the most repeated complaint across sources, and Copilot adds $29 per agent per month billed annually or $35 monthly. Pro and Proactive Support Plus modules run $99 per month. Intercom gets strong marks for its live-chat interface and Fin's conversational resolution.
| Tool | Free plan | Entry tier | Mid tier | Highest public price | Aggregated sentiment |
|---|---|---|---|---|---|
| Intercom | No free plan14-day free trial only, no card required | $29/seatEssential · $39/mo billed monthly | $85/seatAdvanced · $99/mo billed monthly | $132/seatExpert · $139/mo billed monthly | Catch: the seat price isn't the real price. Strong marks for its live-chat UI and the Fin AI agent's conversational resolution. Fin bills $0.99 per outcome on top of seats — the most repeated complaint across every source. Copilot adds $29/agent/month (billed annually) or $35 monthly, and Pro / Proactive Support Plus modules run $99/month each; the total bill is genuinely hard to predict in advance. |
Figures are aggregated from vendor pricing pages and independent third-party pricing research as of October 2026 and reflect published list prices. See the full Help Desk Software report for every tool side by side, with complete footnotes and flagged source conflicts. Confirm current pricing directly with the vendor before purchasing. This is not a recommendation to buy any specific product.
Sources checked
FAQ
Common questions
How much does Intercom cost per seat?
Essential is $29 per seat ($39 billed monthly), Advanced is $85 ($99 monthly) and Expert is $132 ($139 monthly).
How much does Intercom's Fin AI agent cost?
Fin bills $0.99 per outcome on top of seat prices. This is the most repeated complaint across the sources StackScope reviewed.
Does Intercom have a free plan?
No. There is a 14-day free trial with no card required, but no permanent free plan.