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Zoho CRM pricing 2026
This page covers Zoho CRM's published prices, free plan limits and the catches, using StackScope's crm software report, last verified October 2026.
Zoho CRM has an ongoing free plan for 3 users and 5,000 total records, with 10 MB of storage, 150 emails per day, 5 workflow automation rules and 7 native Zoho app integrations; it lacks advanced workflow automation, including scheduled workflow actions. Standard is $14 per user per month on annual billing ($20 billed monthly), which is $70/month for 5 users ($100 monthly) and $280/month for 20 users ($400 monthly). The main catch is that the broad feature set creates its own learning curve. Zia Agents require the Professional tier or higher, and Zoho includes up to 30 million hosted-LLM tokens per month at no extra platform fee, while users who bring their own key pay their LLM provider directly.
| Tool | Free plan | 1 user | 5 users | 20 users | Aggregated sentiment |
|---|---|---|---|---|---|
| Zoho CRM | 3 users, 5,000 total records10 MB storage, 150 emails/day, 5 workflow automation rules, 7 native Zoho app integrations — genuinely ongoing, not a trial. Missing: advanced workflow automation, including scheduled workflow actions | $14/mo annualStandard · $20/mo billed monthly | $70/mo annualStandard · $100/mo billed monthly | $280/mo annualStandard · $400/mo billed monthly | Catch: the broad feature set creates its own learning curve — interface and configuration complexity grow with deeper customization and integrations. Praised for ease of use, customization, and overall breadth of functionality. Zia Agents require Professional+; Zoho includes up to 30 million hosted-LLM tokens/month at no extra platform fee (BYOK users pay their own LLM provider directly). |
Figures are aggregated from vendor pricing pages and independent third-party pricing research as of October 2026 and reflect published list prices. See the full CRM Software report for every tool side by side, with complete footnotes and flagged source conflicts. Confirm current pricing directly with the vendor before purchasing. This is not a recommendation to buy any specific product.
Sources checked
FAQ
Common questions
How much does Zoho CRM cost?
Standard is $14 per user per month on annual billing ($20 billed monthly): $70/month for 5 users ($100 monthly) and $280/month for 20 users ($400 monthly).
Does Zoho CRM have a free plan?
Yes. It supports 3 users and 5,000 total records, with 10 MB of storage, 150 emails per day, 5 workflow automation rules and 7 native Zoho app integrations. It is ongoing, not a trial.
What AI does Zoho CRM include?
Zia Agents require the Professional tier or higher. Zoho includes up to 30 million hosted-LLM tokens per month at no extra platform fee; users who bring their own key pay their LLM provider directly.