Zoho CRM alternatives, 2026

Zoho CRM is one of four tools in StackScope's CRM report. The table below shows the other three, HubSpot, Salesforce and Pipedrive, using the same verified figures as the full report, last verified October 2026. Prices, free-plan limits and catches are shown as reported, with sources on each vendor's pricing page.

Compare directly: Zoho CRM vs HubSpot · Zoho CRM vs Salesforce · Zoho CRM vs Pipedrive

Vendor pricing: Zoho CRM: full Zoho CRM pricing · HubSpot pricing · Salesforce pricing · Pipedrive pricing

Tool	Free plan	1 user	5 users	20 users	Aggregated sentiment
HubSpot	2 users, 1,000 contacts+ up to 1,000,000 records on other standard objects — genuinely ongoing, not a trial. Missing: advanced automation/workflows	$20/moSales Hub Starter · standard rate, same whether billed annually or monthly. A $7/mo promotional rate for new customers is currently active (limited-time) — not the standing price	$100/moSales Hub Starter · standard rate ($35/mo under the currently active new-customer promotion)	$400/moSales Hub Starter · standard rate ($140/mo under the currently active new-customer promotion)	Catch: costs climb once you need advanced automation, reporting, or customization — those sit above Starter, gated to Professional/Enterprise. Praised for ease of use and an intuitive interface. Starter includes 500 AI credits; more run $0.010 each, or $9 per 1,000 billed annually — heavier AI use (Prospecting Agent, Data Agent) burns through the included allotment fast.
Salesforce	2 usersOngoing Free Suite, not a trial — access requires logging in at least once every 60 days. Contact/record cap: sources disagree — vendor material cites a 2,000 lead/contact allocation for the Free Suite Marketing app elsewhere, but the current public docs don't expose one consistent number for the core CRM. Treat as unconfirmed. Missing: Standard Support (Free users get Agentforce Help instead)	$25/moStarter Suite · same price whether billed annually or monthly, per Salesforce's own pricing page	$125/moStarter Suite · same for annual/monthly	$500/moStarter Suite · same for annual/monthly	Catch: real complexity and a learning curve, with cost escalating as you add customization and premium capabilities. Praised for powerful automation, centralized data, and deep customization. Starter includes assistive AI (Employee Agent) at no extra charge; Agentforce consumption can be purchased separately — $500 per 100,000 Flex Credits, $2 per conversation, or a $5/user/month Agentforce User License — separate from Starter itself.
Pipedrive	No free plan14-day trial only, no permanent free edition	$14/mo annualLite · $24/mo billed monthly	$70/mo annualLite · $120/mo billed monthly	$280/mo annualLite · $480/mo billed monthly	Catch: automation and two-way email sync are deliberately withheld from Lite — no automations, no sequences at all; Growth adds both. Praised for ease of use and a clean visual pipeline. Lite now ships "with AI" — AI-generated reports and Sales Assistant are included; no separate mandatory AI-credit price was found on the current vendor pricing material.

FAQ

Common questions

What are the main alternatives to Zoho CRM?

In StackScope's CRM report, the other tools compared are HubSpot, Salesforce and Pipedrive.

Where do these prices come from?

From each vendor's own pricing pages, cross-checked against independent sources and last verified October 2026. See the CRM report and each vendor's pricing page for the full source list.